An advisor always available
Sumeria may be powered by the latest technology, but you still enjoy human customer service that’s there when you need it.
Secure messaging 7/7
A secure messaging system keeps you informed and up to date, in a confidential manner, wherever you are.
And for emergencies, live chat is available, even during the weekends.
Meet our advisors in person
Sumeria Coffee is an opportunity to experience the spirit of the bank differently, in a simple and relaxed way: enjoy personalized advice, try out the app or our new features, and receive tailored support — all over a cup of coffee.
A dedicated team
Each customer enjoys a team of several advisors who carefully take on all your requests.
No matter when you reach out, you’ll always get a custom answer.
A manager
Did your discussion with your dedicated team not fully meet your expectations? You can request that the manager steps in for guaranteed service excellence.
