Create a Sumeria account

Lydia is a mobile app that allows you to send money to someone only using their phone number. Discover how to create a Lydia user account.

Access a Sumeria account

Customer account owners can only access Sumeria through a secure mobile application. But a complementary website browser version for computers is also available. If customers do not have an account,…

Which countries are eligible?

The Sumeria app can be used in several European countries. To use the app, customers must have a mobile phone number issued in one of the eligible countries. List of compatible countries within the S…

Logging in from a computer

Customers can log in from a computer, using a browser, to see their account. The mobile app will serve as an access key. Customers must therefore have access to the mobile app on their phone at the s…

Financing fossil fuels and the ecological transition

At the customer's request, they can ensure that the money in their Sumeria accounts will not be used to finance the production of fossil fuels. To do so, customers must ask their advisor. By making t…

Adding or deleting a bank card

​Adding a credit card allows you to use the full capabilities of Lydia, whether this is for paying in-store, online or for sending money to friends. You can link one or more credit cards to your account.

Amount and usage restrictions

Customers who have not had their identity verified will be restricted in the use of their account. They will not be able to : receive more than €150 over 30 consecutive days;. hold more than €1,000 i…

Closing account

The user can ask Lydia's support team to delete his account anytime just by sending an email to support@lydia-app.com with the following information: His name and first name, the phone number used for his Lydia's account, the reason for deleting the account