Renewing an offer
Since 12/02/24, Lydia+ customers have been migrated to Sumeria+, and Lydia Black+ customers to the Black Card. Pricing, commitment periods, and renewal dates remain unchanged. Unless customers specif…
Switching to a different offer
Customers benefiting from an offer that can only be canceled after a year and who want to switch to a higher-priced offer can in some cases (detailed in-app) terminate their initial commitment period…
Paying for an offer
Means of payment. Upon renewal, the subscription is automatically debited from the main account. The customer can change the payment source from "Offer" screen. Payment failure. Should the payment fa…
Cancelling an offer
Cancelling a Sumeria offer. Customers can cancel their Sumeria offer at any time from the "Offer" tab, accessible from "Me" section. They then need to click on “Modify my offer,” followed by "Change…
