Manual Customer service Lydia virtual assistant

Lydia virtual assistant

Lydia's goal is to guide its customers in the most efficient manner possible in all their interactions.

To enhance their experience, the virtual assistant is available 24 hours a day, 7 days a week, ready to provide customers with instant access to all the information they need. Whether it's simple questions like "How can I try Lydia+?" or more specific inquiries related to their usage, such as "Why does my payment history show a crossed-out phone?", the assistant is at their service.

Some questions may require deeper expertise. The virtual assistant will promptly connect customers with the company's team of advisors, ensuring fast and expert responses to all their queries.

Therefore, whether for simple answers or more complex solutions, Lydia is here to guide its customers at every step of their journey.