Contactless payments

Contactless payment

It refers to a payment made without entering credit card into a terminal and typing your PIN. Customers only have to press their card at the terminal to pay. More and more retailers accept this payment technique for amounts under €50.

NFC

NFC is short for "Near Field Communication", the technology behind contactless payments. The card has an NFC chip.

Limits

To reduce the fraud risk on contactless payments, some limits are applied.

The number of consecutive contactless payments without using the PIN is limited to 5.

The 6th transaction will be refused and customers will have to try again by inserting their card into the terminal and entering their PIN code. Customers will then be able to carry out contactless transactions again, up to a limit of 5 consecutive transactions.

The cumulative amount paid with contactless payments without using the PIN is limited to €150.

Customers will also have to try again by inserting their card and entering their PIN code in order to complete the transaction. For example, if 3 contactless payments of €50 are made consecutively, the next contactless transaction will be refused if customers do not first make a payment using their PIN code.

Disable contactless payments

To disable contactless payments, customers have to click on “Card options” from the “Cards” menu, then drag the button located on the Contactless (NFC) line. The background of the button will turn white (inactive).

Enable contactless payments

To activate contactless payments, customers have to click or swipe the button located next to "Contactless (NFC)". The button turns green (enabled), meaning the card now has contactless payments enabled.