Transfer made to a closed bank account

If the format of the recipient IBAN is not correct, the transfer cannot be executed. However, it is not possible to check beforehand whether the recipient IBAN is linked to a closed bank account or not.

In this case, it is the receiving bank that will reject the transfer in the following days and notify Sumeria. This step can take up to 15 days.

Within 3 business days following the rejection of the transfer by the bank, the customer's account is automatically credited back with the amount of the transfer, and the incorrect IBAN is deleted. The customer is notified of the operation by e-mail.